[video] Quicken Loans to HUD: You can't have it both ways

(RECAP: Quicken Loans won’t back down in its battle against the U.S. Department of Justice, standing firm on the thought that it is in the business for the consumer. The top FHA lender does have consumers on its side. J.D. Power has named Quicken Loans the highest in customer satisfaction for primary mortgage origination for six straight years — 2010 through 2015, and also ranked the company the highest in the nation for client satisfaction among mortgage servicers in 2014 and 2015. In the latest update on its fight with the government, Quicken Loans CEO Bill Emerson accused the government of trying to have to both ways. “The [Obama] administration says, ‘let’s lend to more people,’ on the other hand, ‘let’s go after lenders and hold them accountable and make them pay tons of money.”)

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